STORE POLICY

Hair Salon Store Policy

Online Store:

1. Website Access:

   • Our online store is accessible 24/7 for browsing and shopping.

   • Technical support is available during regular business hours for any website-related issues.

2. Product Listings:

   • We strive to provide accurate product descriptions, images, and prices on our website.

   • In case of any discrepancies, please contact us for clarification.

3. Ordering:

   • Customers can place orders online through our website.

   • An email confirmation will be sent upon successful order placement.

4. Shipping:

   • We offer shipping for online orders.

   • Shipping fees and delivery times vary based on location and shipping method selected during checkout.

   • Customers will receive a tracking number to monitor the status of their shipment.

5. Customer Support:

   • Our customer support team is available via email or phone during business hours to assist with inquiries, order tracking, and returns.

Physical Store:

1. Store Hours:

   • Our physical store operates from 9am to 6pm on weekdays.

   • Changes to operating hours will be communicated in advance.

2. Shopping Experience:

   • Customers are welcome to browse our selection of hair care products during operating hours.

   • Our staff is available to assist and provide recommendations.

3. Product Availability:

   • We strive to maintain adequate stock of all advertised products.

   • In the event of a product being out of stock, we can assist with placing special orders.

4. Payment:

   • We accept cash, credit/debit cards, and mobile payments.

   • All prices are in CAD and include applicable taxes.

5. Safety and Hygiene:

   • We prioritize the safety and hygiene of our customers and staff.

   • All products are handled and stored in accordance with industry standards.

6. Customer Service:

   • Our staff is dedicated to providing excellent customer service.

   • Please don't hesitate to reach out with any questions, concerns, or feedback.

7. Privacy Policy:

   • Customer information collected during transactions is kept confidential and used solely for order processing and communication purposes.

   • We do not share customer information with third parties without consent.

8. Feedback:

   • Your feedback helps us improve our services; feel free to share your thoughts with us.

Thank you for choosing our salon for your hair care needs! If you have any further questions, please don't hesitate to ask.

1. Security Measures:

   • Wix Payment Services employs industry-standard security measures to protect your personal and financial information.

   • Encryption technology is utilized to safeguard your data during transmission.

2. Payment Processing:

   • When you make a purchase through Wix Payment Services, your payment information is securely processed.

   • Your credit card details are not stored on Wix's servers, enhancing the safety of your transactions.

3. Privacy Protection:

   • Wix Payment Services is committed to protecting your privacy.

   • Your personal information, including name, address, and contact details, is handled in accordance with Wix's Privacy Policy.

4. Data Handling:

   • Wix Payment Services collects and processes your personal information solely for the purpose of facilitating transactions and providing customer support.

   • Your information is not shared with third parties for marketing purposes without your consent.

5. Compliance:

   • Wix Payment Services adheres to applicable data protection laws and regulations, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).

6. Customer Control:

   • You have the right to access, update, or delete your personal information stored by Wix Payment Services.

   • For any inquiries or requests regarding your data, please contact Wix's customer support.

7. Third-Party Services:

   • While using Wix Payment Services, you may encounter links to third-party websites or services.

   • Wix is not responsible for the privacy practices or content of these third parties; we encourage you to review their privacy policies.

8. Updates to Policy:

   • This Privacy and Safety Policy for Wix Payment Services may be updated periodically to reflect changes in regulations or business practices.

   • Updates will be communicated through the Wix platform or via email.

By using Wix Payment Services, you agree to the terms outlined in this Privacy and Safety Policy. If you have any questions or concerns regarding your privacy and security while using Wix Payment Services, please contact us.